아이로바 – Irova

Opening the way to
Human life through Robots

AI Solution-Applicable Mobile Service Robot Platform

Human Technology Company Pursuing Happiness
and Convenience for Humankind

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HelloCaddy

Irova

GMS

Mobile Service

Global Business

Items of personal information collection

1. Revgene collects the personal information below for thorough customer counseling and to provide various services.

Essential items: Name, contacts, e-mail

2. The information below can be automatically generated and collected in the procedure for using the services or processing.

Cookies, records of use of service, connection log

Method for collecting personal information

Our company collects personal information using the following method:

Use of service, use of inquiry

Purpose of collecting and using personal information

Revgene uses the collected personal information (including modified information) for the following purposes:

Member management: Personal identification, prevention of abuse from bad users and prevention of unauthorized use, identification such as preventing personal information theft of other users through real name identification, complaint handling, delivery of notifications
Statistical utilization: Statistics on the connection frequency or service use of members, services provided according to statistical characteristics

Storage and utilization period of personal information

The personal information of the user is basically destroyed without hesitation after the purposes of personal information collection and utilization are achieved. However, the following information is preserved for the specified period due to the reasons below: If information must be preserved according to regulations relevant to e-commerce such as laws regarding consumer protection and commercial laws for reason of information storage, Revgene stores member information for a certain period of time regulated by the relevant laws. In this case, Revgene only uses the stored information for the purpose of storing information, and the preservation period is shown below.

Records for withdrawal of contracts and subscriptions: 5 years (Act on the Consumer Protection in Electronic Commerce)
Records for consumer complaints and dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce)
Records for identification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection)
Records for visits: 3 months (Protection of Communications Secrets Act)

Procedure and method for destroying personal information

Revgene basically destroys the relevant information without hesitation after the purposes of personal information collection and utilization are achieved. The procedure and method are as follows:

Procedure for destroying personal information	Information provided by the user is transferred to a separate DB after the purpose is fulfilled (separate document case for paper) and is destroyed after being saved for a certain period of time according to the reason for personal information storage following internal policies as well as the relevant laws (refer to the storage and utilization period). Besides cases due to the relevant laws, the same personal information is not used for purposes other than the purpose of storage.
Method of destruction	Information provided by the user is transferred to a separate DB after the purpose is fulfilled (separate document case for paper) and is destroyed after being saved for a certain period of time according to the reason for personal information storage following internal policies as well as the relevant laws (refer to the storage and utilization period). Besides cases due to the relevant laws, the same personal information is not used for purposes other than the purpose of storage. Personal information printed on paper is destroyed through burning or shredding by shredding machines. Personal information saved in electronic file formats are deleted by using techniques that prevent regeneration.
Obligation of notification	Addition, deletion, and modification of the current privacy policy contents shall be notified through the “Notification Board” on the homepage at least 7 days before the date of revision.